On-Site IT Network Support and Administration
Benefits
Sencilo HealthIT Solutions Design, Implementation, Managed and Maintenance Services has earned solid, real world experience in IT consulting through its operation and maintenance of customers' IT infrastructures throughout Florida.
Highlights
- Experienced third party analysis
- Experienced skill sets across multiple platforms
- On demand resources available 24x7x365
- Single source for end-to-end IT consulting needs
- Allows customers to focus on their core business
- Short and long-term technology road map & budget analysis
The company leverages this professional experience by support and response for multiple operating systems and network equipment, allowing the customer to concentrate on their core business without the worry of managing a technical department.
Sencilo HealthIT Solutions offers the following on-site services:
Options
- Hourly (Dispatch)
- Daily (Scheduled)
- Weekly (Scheduled)
- Full-time (Scheduled)
Management of network servers
- Multiple operating systems (Windows 200X, Linux, Unix, Novell)
- Network application services (MS-Exchange Server, MS-SQL, ArcServe, Backup
Exec, Symantec Anti-Virus, Apache WebServer)
- Application availability and response
- Network services (Printing, Login, DHCP, WINS, DNS)
Desktop support
- Desktop application support
- Hardware troubleshooting
- "How to" support
- Patches, updates, application installation and file transfers
Server support
- Server application support
- Operating system support
- Patches, updates, application installation and file transfers
- Management of standard server tasks (daily, weekly and monthly)
Network infrastructure support
- Troubleshooting
- System updates
- Configuration changes
- 24x7 Help Desk Response and Management
- Trouble tickets by system
- Resolution time
- Maintenance schedule and completion
- Recommendations for improvements
