The Next Generation of Network Backup Software has arrived - September 9, 2009
Orlando Florida --- Goold Health Systems, headquartered in Augusta, Maine, is a nationwide healthcare management organization specializing in pharmacy benefit services, clinical services, and secure data and storage services. Goold Health Systems (GHS) focuses exclusively on Medicaid management to customers including State Medicaid agencies, the Federal Government, private sector companies, and non-profit organizations. Founded in 1974, GHS has earned a reputation as a national leader in Medicaid health care management, data processing, and administration.
Challenges
As GHS continued to grow, so did the volumes of data required to be backed up. Weekly backup jobs, consisting of millions of small files, grew to exceed five (5) days, making daily incremental backups impossible. Data was accumulating during the work week and changes were not captured quickly enough to be part of the secondary offsite backup so these changes had to wait until the next job began.
Furthermore, all GHS backups needed to be backed up to disk and archived offsite indefinitely to tape. This requirement was made more complex because contractual commitments required GHS to run a separate backup job per customer, greatly increasing the complexity of the backup process.
Another requirement for GHS was to find a solution that could accommodate their Linux based infrastructure. They primarily use Red Hat systems for which their current solution had very poor support. Frequently, their backups would finish with exceptions—but no detailed error messages—leaving the IT administrator questioning what went wrong.
The goal for the new solution was to dramatically accelerate both full and incremental backups, to gain more reliable support for their Linux environment, and to increase overall usability.
Solution
GHS selected Arkeia Network Backup software with 200 flows, with 50 Linux and Windows Agents, two MySQL Agents, one 10 TB virtual tape library (VTL), Disk-to-Disk-to-Tape software and a 4 drive Dell PowerEdge 2950 LTO-4 tape library, and they selected Bronze-level Maintenance Support program.
Results
Upon installation of the Arkeia Software solution, GHS saw improvements immediately. Full backups were able to complete in less than a day, allowing incremental backups to run successfully. As a result, additional data could be backed up in less time.
“With Arkeia’s multiflow technology, we were able to see improvements in speed across the board, saving me time and allowing us to backup more data in less time than before,” stated Brian Butterfield, Linux System Administrator, Goold Health Systems. The flexibility of Arkeia Network Backup gives GHS the best of both worlds: the ability to backup millions of small files on a single server and the ability to backup large files on many servers. As a result, GHS enjoys the piece-of-mind of knowing all files are backed up in a timely fashion, regardless of location or size.
Another key factor in selecting Arkeia Software was the deep support for Linux. The GHS infrastructure runs primarily on Linux systems such as Red Hat Enterprise, Fedora, CentOS and used MySQL databases. “Other vendors state that they support Linux, however Arkeia has actual Linux clients that can handle special attributes of Linux, like Linux file systems, such as Proc,” said Butterfield.
Unlike its predecessor, Arkeia’s software was easy to deploy and manage. Features such as automated disk-to-disk-to-tape chaining and GUI based excludes and includes, saved administrative time and effort. Furthermore, Arkeia’s Wiki Guide provided on-line detailed technical documentation that was quick and easy to access.
“The Technical Support team has been great in resolving or responding quickly to problems that have occurred,” stated Butterfield. “I felt like my suggestions were addressed rather than just falling on deaf ears.”
Today, GHS uses Arkeia to deliver best-in-class data protection with fast, reliable and redundant backups.
For more information please call (407) 265-6293 or visit us at: http://www.sencilo.com/prod-storagesoftware.php
About Us
Sencilo Solutions is a Florida-based integrator specializing in Cost Cutting storage, security and managed services solutions. Sencilo delivers a comprehensive portfolio of products from best-of-breed hardware and software from multiple manufacturers including VMware, Data Domain, EMC, Hitachi, Symantec, HDS, IBM, Commvault, Xiotech and HP. Its technical expertise is known throughout the storage and security industry. Clients include leading corporations, major financial institutions, top universities, government facilities, as well as small to medium size businesses. Sencilo's professional services include consulting, integration, project management, storage virtualization installation, maintenance and knowledge transfer.
Sencilo has offices throughout Florida including: Jacksonville, Daytona Beach, Tampa, St. Petersburg, Orlando, Hialeah, St. Augustine, Gainesville, Ocala, Palm Coast, Clearwater, Kissimmee, Lakeland, Maitland and Cape Canaveral Green Simpana Offerings Projects: BC DR planning Replication De-Dup De-Dupe iSCSI SAN NAS VMware Security EMC NetApp HP IBM Quantum Compliance VTL Data Domain vs Gartner Magic Quadrant Quadrent LTO Backup Exc Pure Disk NetBackup Networker TSM Commvault BakBone D2D D2D2T compare cloud data deduplication thin provisioning DXi Global Compression DDX virtual tape library Data Reduction SEPATON FALCON compare Celerra CLARiiON Equallogic Dell NS20 NS40 CX4 CX3-20 CX3-40 CX3-80 FAS2050 FAS3050 Xiotech Nexsan Avamar DLD3 1500 D3 Storwiz storage compression data Ocarina Networks A-SIS compare Sepaton infopro BlueArc OnStor Microsoft Unified Storage data protection StorageX Brocade FAQ SSD Solid state disk SANmelody FalconStor tier zero Xiotech ISE nx4 ax4 greenBytes ZFS Sun Top 10 ROBOBak managed services hosting cloud grid Datacore Compellent compellant equallogic lefthand networks don't buy storage stop buying storage itguardian cherub networks Arkeia Network Backup appliance Data Recovery Backup Health IT Healthcare IT Digital Hospital Allscripts
