Paperless in Orlando Florida.....the Movement Continues - June 24, 2010
Orlando Florida -- Meera Sutaria of Ashburn grew tired of trying to read the scribbled handwriting from the mounds of patient documents. So when she opened her optometry practice, she left behind the clutter and waste of paper from her former employer.
In the office that she opened in December, even the standard paper eye chart has been replaced with a wall-mounted digital projector that sits behind the patient and reflects letters from an eye test against a facing mirror.
"Our whole office is paperless. That was kind of a no-brainer decision for me," said Sutaria, who graduated from the Pennsylvania College of Optometry at Salus University in 2007.
That decision has put her Brambleton business, InSight Eye Optique, at the forefront of a national agenda to better utilize information technology in the health-care industry.
When President Obama signed the American Recovery and Reinvestment Act last year, the statute included a provision that each person in the United States should have an electronic medical record by 2014.
A survey released in December by the Centers for Disease Control and Prevention, however, reported that fewer than half of the office-based doctors who participated used an electronic medical-record system. Critics said the plan and its aggressive timeline could make it more difficult to use health-care information technology.
David Blumenthal, who heads the Office of the National Coordinator for Health Information Technology, said that he understands concerns about putting health-information technology into practice but that the success of the initiative relies on health-care professionals participating.
"The success of this health [information technology] journey depends on people: people who are passionate about improving patient care, and who are supported in making those improvements," he said in a statement.
Although investing in technology can be a sizable endeavor for medical practices with years of service, Sutaria said, it will benefit patients.
Her business features a retreat room where a patient can relax in an automated massage therapy chair before an appointment or after having pupils dilated. Fruit- and vegetable-based beverages that could help stimulate eye health are offered.
By using a digital-refraction system, a device that measures prescriptions for eyeglasses or contact lenses, that is integrated with a patient's medical information, Sutaria said, she is able to compare the effectiveness of a prescription and change it, if necessary, without significant delay.
The device is controlled by a wireless keypad and can instantly switch between prescriptions and recall a patient's prescription history within seconds. Sutaria said patients notice the difference immediately.
"They're more likely to get that new pair of glasses," she said, because they see better.
Sutaria said the increased efficiency has allowed patients to spend more time with her than waiting for service. She also reduced the errors and delays that stockpiling handwritten documents caused at her former employer's.
"I don't know what it'd be like to go back," she said. "I'd probably hate it."
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